SmartHub

Manage Your Account Like Never Before!

Our SmartHub web portal and mobile app make it easy to manage your account, save time, and cut costs.

Billing & Payments: View your bill anytime, anywhere—no waiting for the mail. Pay quickly with easy options to avoid late fees or service interruptions.

Alerts & Notifications: Get important account updates by email or text, so you don’t have to wait on hold for answers.

Paperless Billing: Go green and save time by switching to paperless billing—your bill is available instantly online.

Usage Monitoring: See which devices use the most energy and make changes to lower your bill—no surprises at the end of the month.

With SmartHub, you get the right information at the right time, so you can make smart decisions about your account.

1

Register your SmartHub account

Locate your new account number (instructions below) and get registered!

2

Download the new app!

The SmartHub app is available on the iOS App Store and Google Play Store!

3

Activate the features you want

This is your opportunity to give features like paperless billing and Auto Pay a try!

FAQ: Registering for SmartHub

Auto Pay is a convenient option to pay your bill each month.

Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. By enrolling in Auto Pay, you authorize Verendrye to withdraw funds from your selected account to pay your monthly bill on the due date.

No, you are not required to sign up for it. We offer it for your convenience only. If you prefer to mail your payment or schedule it through your bank, please do so.

No. It is provided as an option for your convenience. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail.

You can choose to participate in paperless billing, which sends bill statements to the email address on your account. You will no longer receive a copy of your bill in the mail.

Here's how to change your preference to participate in paperless billing:

On the website:

Click on My Profile
Click on Update My Paperless Settings.
Choose your paperless preference

On the app:

Select Settings
Select Paperless Billing
Choose your paperless preference

SmartHub

How can SmartHub help you control your account?

Getting started with SmartHub is as easy as 1-2-3!

1

Register your SmartHub account

2

Download the new app!

3

Activate the features you want

FAQ: Registering for SmartHub

Other Frequently Asked Questions

1

Register your SmartHub account

2

Download the new app!

3

Activate the features you want

Where can I find my account number?

How do I set up my mobile and email for notifications?

How do I set store payment methods, such as a credit card?

What is Auto Pay and do I need to sign up for it?

I'm being prompted to sign up for paperless billing when I log in. Do I have to sign up or re-register for it?

How can I view my energy use?

Is the mobile app secure?

What is the difference between SmartHub web portal and mobile app?

Can I manage and make payments on multiple accounts with SmartHub?

How current is the account information in the app or website?

How do I avoid being scammed by another party when being asked about SmartHub and my new account number?