Manage your account
Set up how you want to manage your co-op account.
Understanding Your Bill
Need help understanding your bill?
Click HERE for a brochure identifying key parts of your bills.
Payment Options
Pay online or with SmartHub app
Pay online by setting up a online account on your computer or the SmartHub app on your mobile device! You can pay your bill online, see your monthly statements, and even track your energy usage by the month, day and hour with our billing and usage analysis program. Receive a $1 per month credit by choosing a paperless bill. You can also pay cash with SmartHub through Vanilla Direct at any Dollar General or Family Dollar for a small fee (nearby locations include Minot, Velva, Burlington & Harvey). Find SmartHub at Google Play or the Apple Store.
Mobile Registration Guide: Video | PDF
Web Registration Guide: Video | PDF
SmartHub Interactive Bill Pay: Android
Sign up for Auto Pay
Auto Pay withdraws your payment around the 22nd of each month from an account of your choice (checking, savings, American Express, Visa or MasterCard). There are no additional fees for this service. Sign up through our SmartHub application(link is external). If the withdrawal is from a checking or savings account, you will receive a $1 per month credit on your bill each month!
You can mail a check or money order payment to: 615 Highway 52 West Velva, ND 58790-7417. Please include all of your electric statement stubs with your payment and the account number(s) written on the memo of your check.
Pay by phone
Call us and make a payment with American Express, Visa, MasterCard, Checking Account, or Savings Account over the phone at no extra charge. Please call 1-800-472-2141 during our regular office hours. Or, call 1-844-961-2537 for our automated phone payment system 24/7.
Pay in person
Monday - Friday 8:00AM to 4:30PM
Velva Office: 615 Highway 52 W Velva, ND 58790
Minot Office: 1225 Highway 2 Bypass E Minot, ND 58701
Drop it off
Drop it off after hours in our drop boxes at our Velva or Minot offices, or at Marketplace Foods in Minot. (Please note Marketplace drop offs may not be delivered to Verendrye for 1-2 business days.)
MoneyGram
Bring your statement into your local MoneyGram provider. The payment will post to your account immediately. MoneyGram requires you have your account number and agency receive code in order to make a payment. Verendrye's agency receive code is: 15420. MoneyGram is available in Minot at Walmart or CVS Pharmacy. Walmart or CVS may charge you a small fee for using their services.
Budget Billing
Keep your bills consistent throughout the year by enrolling in Budget Billing. To calculate your Budget Billing amount, we take an average of the last 12 months billing. This 12 month average amount is then increased by 10%. This adjustment should help assure that even if the weather is colder or hotter than normal your budget amount should cover your electric bill. This is the amount you would pay for the next 11 months. On the 12th month, the balance between what you paid and what you used is settled. At this time a new Budget Billing amount would be recalculated for the following year. You must be on VEC service for at least one year with good standing credit at VEC to qualify and sign up for budget billing.
Other Third Party Payment Options
Many other payment options may be available for you to use. If not using a payment method listed above, it may take several days for us to receive the funds and may cause your payment to be received late. Other third party payment options may also charge you fees you would not otherwise pay.
